What a great response I’ve received to my email address from this post. I have been directed to the RICS code of practice – “Service charge residential management Code and additional advice to landlords, leaseholders and agents” 3rd edition by ISVA member Michelle Bernhardt. The Code includes a section on insurance and claims so thats my weekend sorted then!

What a great advert for ISVA membership. If any other members have knowledge of other information please let me know.

I would be delighted to return the favour to others when the need arises.

Thanks to all

Tom Littler.