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Just an update regarding this case where American Express snatched back my fee pending review by person or persons unknown!
After nearly 4 months they have found in my favour and I have received a full payment of the fee.
I did my best to refute the totally unreasonable criticism levelled by the client who ,as I mentioned , had tried to sell my report to the Estate Agent which I think was his undoing.
However satisfactory the result, the process is completely opaque and I now await the clients next move with baited breath!!